Account Management
We've learned that no two clients are the same. Each company has unique policies, travel patterns, growth expectations, required services, existing programs and plans for future growth. At Travel Leaders we devote the same level of attention to all our clients, regardless of size or spend.
We're constantly tracking metrics like online booking tool adoption, trip complexity, and industry market to ensure our customers are fully supported. Dedicated program management means that we are anticipating your needs before you realize them. We've helped companies expand their travel programs for decades. Put our accrued wisdom to work for your organization.
Contract Optimization
Travel Leaders is a top-tier partner with virtually every travel provider. Our clients benefit from discount rates thanks to the enormous market share of our global organization. We utilize all types of fares to drive cost savings for your travel program, including contractual, wholesale, proprietary and web fares.
Using sophisticated technologies, pricing software and qualified airline ticket wholesalers paired with our highly skilled travel advisors, we ensure significant cost savings.
Implementation
Travel Leaders is an expert at implementing programs with organizations ranging from large multi-nationals to small startups, and everything in between. Working with your internal departments, we are responsible for the success of the Implementation, including discovery of all travel-related information, ongoing project management, client meetings, communication plans, and training strategies. The various steps and milestones for online deployment follow the milestone sequence shown below during the complete travel program implementation.
Meetings & Events
Spending Too Much Time On Meetings?
Leverage a partner to assist with meetings management and we'll track, manage and control one of your company's biggest expenses.
Ensure Your Meetings Run Smoothly
Engage with professional event planners for all types of meetings, large or small. No two events are the same and you need experienced leaders to handle all the logistics.
Group Discounts
Qualify as a group with as few as 15 people. Our partnerships, travel incentives and loyalty programs can result in valuable benefits.
Tailored Discounts
Our flexible solutions and vendor relationships deliver engaging events with brand marketing, content development, and on-site support.
Reach Your Business Goals
Perform beyond expectations by leveraging our experience and powerful partnerships. We’re here to support your growth.
Program Success
Travel Leaders achieves the highest benchmarks of customer service with an "above and beyond" attitude. Travel Leaders will guarantee its service levels at 100% of Key Performance Indicators (KPIs) integral to the Service Level Agreements (SLAs). We quantitatively and qualitatively measure our management activities over travel spending, coordinating local resources and applying industry best practices.
We document the incremental benefits regularly to prove our ongoing value.
Supplier Partnerships
Our agency is a top-tier partner with virtually every travel service provider. Our clients benefit from discount rates thanks to the enormous market share of our global organization.
Air
We utilize all types of fares to drive cost savings for your travel program, including contractual, wholesale, proprietary, and web fares. Using sophisticated technologies, pricing software, and qualified airline ticket wholesalers paired with our highly skilled travel advisors, we ensure significant cost savings.
Car
Our Organization has deeply discounted agreements with major rental car vendors that result in substantial savings for our clients. You can expect preferred pricing and the inclusion of ancillary services like direct billing and liability insurance.
Hotel
Available exclusively through our agency, the Worldwide Hotel Program offers Best Available Rates at over 42,000 global hotel brands and independent properties. Our proprietary global hotel program offers valuable benefits and rewards, including complimentary services and amenities, loyalty points and credit card guarantees.
The Travel Leaders SELECT hotel program provides VIP-worthy privileges at many of the world's most distinguished hotels, resorts and villas. Complimentary amenities include a US$100 credit, complimentary breakfast for two daily, room upgrade and early check-in/late checkout, based on availability.
Sustainability
Travel Leaders recognizes the exponential need to reduce our carbon footprint so we may preserve the world that we love to travel in. We are proud to have a partnership with Sustainable Travel International (sustainabletravel.org) a global organization dedicated to transforming tourism's impact on nature and people, to offer more sustainable solutions to support travelers through their climate mitigation journey.
With a 15+ year track record of helping individuals and businesses mitigate their carbon footprint, Sustainable Travel International is leading the way towards a net zero future for travel and tourism. Through this collaborative partnership, we aim to raise awareness around sustainable travel and provide carbon offsets to help you safeguard the planet and balance out your trip emissions.
Training
The training phase of a corporate travel program implementation is critical. Travel Leaders provides initial and ongoing education presentations to travelers and travel arrangers in a variety of formats.
- Meet-and-Greets with travel arrangers, executive administrators and groups of frequent travelers
- Orientation seminars in person and online, covering travel policy, expense procedures, service standards and feedback mechanisms
- Intranet advisories, newsletters and other internal communications that outline travel policies, new procedures and preferred suppliers
Travel Policy
As the backbone of a corporate travel program, the travel policy serves as the primary conveyance of corporate culture to business travelers. Whether it's a mandate or recommendation, homogeneous or varied by region, a single page or multiple, travel policies are as varied as the companies that implement them. From our experience, we know these policies need strong support in every level of the organization; from C-level executives to mid-level managers to rank-and-file business travelers. We'll help you develop a travel policy that's the perfect fit for your unique situation.